Help and Contact Information
| Phone | Hours | ||
|---|---|---|---|
| Sales: If you have questions regarding a product or if you prefer to place your order by phone... | US and Canadian customers: 1-877-GO-1AND1 (1-877-461-2631) International customers: +1 610-560-1441 | sales@1and1.com | Monday through Friday, 8:00 am to 11:00 pm EST, excluding national holidays. |
| Support: If you are already a customer, and need technical support... | US and Canadian customers: 1-866-99-1AND1 (1-866-991-2631) International customers: +1 610-560-1620 | support@1and1.com | 24/7 |
| Billing: If you are already a customer, and have questions about your bill... | US and Canadian customers: 1-877-300-8316 International customers: +1 610-560-1621 | billing@1and1.com | Monday through Friday, 9:00 am to 5:00 pm EST, excluding national holidays. |
From your Control Panel
Log in to the 1&1 Control Panel, select your contract and click "Help & Contact" to locate our support team Contact Form as well as the phone number for our toll-free support line.Online FAQs
Use the in-depth FAQ section on our website to get additional tips. It's a great way to learn how to fine tune your website, enhance your e-mail features and more.
Netviewer gives you a completely secure way to get online assistance from the 1&1 support team. With Netviewer, a 1&1 support agent can view your screen exactly as you are seeing it and can guide you through configuring your Control Panel.
More Information
More Information
US Headquarters
1&1 Internet Inc.
701 Lee Road, Suite 300
Chesterbrook, PA 19087
Fax: 610-560-1501
Website Management
1&1 Internet Inc.
701 Lee Road, Suite 300
Chesterbrook, PA 19087
To report abuse, please e-mail
abuse@1and1.com
